Sales & retention
Keep enquiries moving. Know who needs attention.
Give each enquiry a responsible salesperson. Bring renewal dates, attendance warnings and overdue follow-ups into view, so your team knows where to act next.
The detail that makes daily work easier.
Owned enquiries, renewal attention and timely staff follow-up.
- See who owns each enquiry and which follow-ups are due or overdue.
- Review expiring memberships, attendance-risk indicators and the reasons for attention.
- Record staff calls, WhatsApp contact, outcomes and the next follow-up date.
- Filter lead sources and self-sourced prospects, and review team distribution.
- Reuse personal or shared message templates while staff handle the conversation.
How the work stays connected.
Capture the enquiry and assign responsibility.
Review the member or prospect’s context and contact them.
Record the outcome and give the next follow-up a date.
How do I find missed follow-ups?
Worklists show follow-ups due today, overdue work and records without a next date. Staff see their scope; managers can review the team’s activity.
Can my team reuse WhatsApp messages?
Yes. Use shared or personal templates and contact shortcuts. Staff send the message and record the conversation’s outcome.
What helps us pay attention before a renewal is missed?
Membership expiry, attendance-risk reasons and assigned renewal worklists help your team decide whom to contact and what to discuss.
See how Dropset fits your gym.
Walk through the member journey, the staff workspaces and the numbers that matter to you.
14 days. No credit card required.